Tapboard

Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and what choices you have.

Last updated: April 23, 2026

1. Introduction

This Privacy Policy describes how 131 Studios LLC ("Company," "we," "us," or "our") collects, uses, and shares information when you use the Tapboard platform ("Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

  • Account information. When you create an account, we collect your name, email address, password, and business name.
  • Payment information. When you subscribe to a paid plan, we collect billing details such as your credit card number and billing address. Payment processing is handled by our third-party payment processor, and we do not store your full payment card details on our servers.
  • Business content. Menu items, images, advertisements, branding materials, and other content you upload or create through the Service.
  • Communications. Information you provide when you contact our support team or respond to surveys.

Information Collected Automatically

  • Usage data. We collect information about how you interact with the Service, including pages visited, features used, actions taken, and timestamps.
  • Device information. We collect information about the devices used to access the Service, including device type, operating system, browser type, and screen resolution.
  • Log data. Our servers automatically record information such as your IP address, referring URLs, and error logs.
  • Display device data. For connected display devices (such as Fire TV), we collect device identifiers, connection status, and display activity logs.

Information from Third Parties

  • POS integrations. When you connect a point-of-sale system (such as Square), we receive catalog data, item details, pricing, and category information as authorized by you through the OAuth connection.
  • Authentication providers. If you sign in using a third-party authentication provider, we receive your name and email address from that provider.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage your subscription
  • Synchronize your POS catalog data with your menu boards
  • Send you transactional communications (account confirmations, billing receipts, service updates)
  • Respond to your support requests and inquiries
  • Monitor and analyze usage patterns to improve the Service
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. How We Share Your Information

We may share your information in the following circumstances:

  • Service providers. We share information with third-party vendors who help us operate the Service, including cloud hosting (AWS), payment processing, email delivery, and analytics. These providers are contractually obligated to use your information only to provide services to us.
  • POS providers. When you connect a POS integration, data flows between Tapboard and the POS provider as necessary to maintain the synchronization you authorized.
  • Legal requirements. We may disclose your information if required by law, regulation, legal process, or governmental request.
  • Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
  • With your consent. We may share your information in other circumstances with your explicit consent.

5. Data Storage and Security

Your data is stored on servers hosted by Amazon Web Services (AWS) in the United States. We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit using TLS/SSL
  • Encryption of sensitive data at rest
  • Regular security assessments and monitoring
  • Access controls limiting employee access to personal data

While we take reasonable measures to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. After account cancellation, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data by contacting us at support@tapboard.app. Certain data may be retained in backups for a limited period after deletion.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access. You can request a copy of the personal information we hold about you.
  • Correction. You can update or correct inaccurate information through your account settings or by contacting us.
  • Deletion. You can request that we delete your personal information, subject to certain legal exceptions.
  • Data portability. You can request a copy of your data in a structured, machine-readable format.
  • Opt-out of communications. You can unsubscribe from marketing emails at any time using the unsubscribe link in those emails. You cannot opt out of transactional communications related to your account.

To exercise any of these rights, please contact us at support@tapboard.app.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Analyze how the Service is used
  • Measure the effectiveness of our marketing efforts

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

9. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. International Data Transfers

If you access the Service from outside the United States, your information will be transferred to and processed in the United States. By using the Service, you consent to the transfer of your information to the United States, where data protection laws may differ from those in your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or by sending you a notification through the Service. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

131 Studios LLC
Email: support@tapboard.app
Website: tapboard.app